Loans Officer / Debt Collector

Loans Officer / Debt Collector

Organization Name: Sper Microenterprise

About Us

Sper Microenterprise Ltd is a fast-growing microfinance institution committed to empowering individuals and small businesses through accessible financial solutions. We pride ourselves on integrity, innovation, and customer-centered service delivery.

We are looking for a dynamic and results-oriented Loans Officer / Debt Collector to join our team. The successful candidate will play a key role in client recruitment, loan management, and recovery operations, ensuring a healthy loan portfolio and excellent customer experience.

Key Responsibilities

  • Identify, appraise, process, and manage loan applications in line with company credit policies.
  • Conduct client recruitment, site visits, and financial assessments.
  • Prepare and present loan applications to the credit committee.
  • Ensure accurate documentation and timely loan disbursement.
  • Monitor borrower performance and take proactive recovery actions.
  • Contact clients through calls, SMS, emails, and field visits to recover outstanding payments.
  • Negotiate repayment arrangements and maintain detailed records of all collection activities.
  • Escalate non-performing accounts to the legal or external collection teams as needed.
  • Prepare and submit weekly and monthly performance reports.
  • Collaborate with the credit and operations team to maintain portfolio quality and client satisfaction.

Qualifications & Experience

  • Minimum Diploma in Finance, Accounting, Economics, Business Administration, or a related field.
  • At least 2 years of experience in credit operations, loan management, or debt collection—preferably within the microfinance or banking sector.
  • Sound understanding of credit appraisal, loan disbursement, client management, and debt recovery processes.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to work under pressure, both in the office and in the field.
  • High integrity, accountability, and professionalism.

Why Join Us?

Opportunity to grow in a performance-driven financial institution.

Supportive work environment with continuous learning.

Competitive remuneration and performance incentives.

How to Apply

Send your CV and cover letter to levsonlevson@yahoo.com with the subject line:

“Application – Loans Officer / Debt Collector”

Deadline: November 7, 2025

Don't miss out on these exciting opportunities! To stay updated on the latest job openings:

By following Job Base (Kenya) on these platforms, you'll not only stay informed about job opportunities but also be part of a community that's passionate about entrepreneurship and social impact.
JOB BASE

At JOB BASE, we understand the challenges and opportunities that come with job hunting and career development. We're here to make your journey smoother and more rewarding.

Previous Post Next Post