Job Type: Full Time
Employer: The People Pro
Industry: Sales
Salary: Open to Negotiation
Location: Nairobi
Are you a passionate Business developer with fintech experience, ready to take on meaningful work? An exciting opportunity awaits you with our client!
Our client builds software that powers microfinance and lending systems for Saccos, banks, and lending institutions. We are seeking a skilled Business Developer who will drive revenue growth by managing the full sales cycle, building strategic partnerships, and promoting system solutions to microfinance and lending institutions across East Africa.
The Business Developer will drive revenue growth by managing the full sales cycle, building strategic partnerships, and promoting system solutions to microfinance and lending institutions across East Africa. The Business Developer will also focus on client acquisition, relationship management, and market expansion while ensuring excellent customer experience, revenue generation for profitability, and business success.
Revenue Generation
- Serve as the first point of contact for new prospects interested in the company’s microfinance system solutions.
- Develop and implement end-to-end sales strategies to drive revenue growth.
- Meet and exceed set sales targets each month, quarter and on an annual basis
- Manage the full sales cycle, from lead generation and prospecting to negotiation and deal closure.
- Maintain clear visibility and active management of the sales pipeline.
- Analyze sales reports and performance data to identify trends and opportunities.
- Conduct market research and analysis to inform product positioning, demand generation, and geographic expansion.
- Prepare, review, and execute client agreements and contracts accurately and efficiently.
- Travel across East Africa periodically to identify new business opportunities and conduct market research.
- Represent the company at industry events, conferences, and summits, pitching products and services to potential clients.
- Conduct product demonstrations and presentations tailored to client needs.
- Coordinate and manage all client communication throughout the sales and onboarding journey.
- Handle escalations, resolve client concerns, and ensure high levels of customer satisfaction during the sales process.
Customer Experience & Relationship Management
- Provide excellent customer experience by maintaining in-depth knowledge of products and services.
- Collaborate with internal teams (technical and support) to ensure seamless project delivery to the customer.
- In liaison with the support executives, handle customer inquiries and complaints professionally, ensuring timely resolution.
- Prepare customer onboarding documents and share with the CEO for review and sign off
- Build and maintain strong, long-term client relationships to drive loyalty and retention.
- Develop and nurture strategic partnerships with key stakeholders and prospective clients.
- Share customer feedback on products and services, and ensure ratings across all platforms.
Stakeholder Management
- Act as a strategic partner to business leadership, aligning sales activities with the company’s vision and financial goals.
- Provide regular reports, updates, and insights to the CEO on sales performance and market conditions
Data Protection & Compliance
- Ensure all client and prospect data is handled in accordance with data protection and privacy regulations.
- Maintain confidentiality of client information and business data at all times.
- Ensure secure handling, storage, and sharing of sensitive information.
- Report any data breaches or risks in line with company policies.
- Bachelor’s Degree in Business Management or a related field
- Minimum 3 years of experience in selling C/CRM/ERP systems, preferably to banks, fintech, microfinance, and Saccos clients
- Strong aggression in driving revenue growth
- Strong understanding of microfinance operations and lending systems
- Ability to manage the full sales cycle and close deals
- Excellent communication, negotiation, and presentation skills
- Strong analytical skills with the ability to interpret sales data and market trends
- Ability to build and maintain strategic relationships
- High level of professionalism, initiative, and results-driven mindset
- Familiarity with CRM tools and sales tracking systems
- Proficient in MS Office & Excel
- Ability to manage multiple deals and timelines simultaneously
- Be confident and self-motivated
- Demonstrate a passionate commitment to the business
- Be able to work unsupervised in a busy environment
- Be honest and reliable with strong ethical standards
- Work on real fintech products with real client impact.
- Opportunity to contribute to system architecture and innovation.
- A collaborative, cross-functional team environment.
How to Apply
Send your resume and cover letter with the job title "Business Developer" in the email subject line to recruitment@progroupglobal.com.
Deadline: July 15, 2026.
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