Mission for Essential Drugs and Supplies (MEDS) is a faith-based health solutions provider founded by an ecumenical partnership of the Kenya Conference of Catholic Bishops (KCCB) and the Christian Health Association of Kenya (CHAK). The Organization’s core mandate is to be a reliable provider for quality and affordable Health Products and Technologies, Quality Assurance, and Health Systems Strengthening Services. MEDS was established in 1986 and serves clients spread throughout Kenya, other regions in Africa, and beyond.
The position will
report to the Quality Assurance Manager and will be responsible for assuring
the quality of trade and non-trade commodities, maintaining the quality
management system, and conducting pharmacovigilance.
- Develop and implement quality assurance
plans for products in the warehouse to regularly determine their quality
status through analysis, evaluation, and comparison with set
specifications.
- Supervise the inspection and release of
inbound consignments and returns from clients by assessing their
compliance with specifications to guarantee customer satisfaction.
- Gather information for pharmacovigilance
of MEDS products as required by the Pharmacy and Poisons Board to comply
with regulatory obligations.
- Supervise technical activities in the
warehouse and laboratories in accordance with Good Distribution Practice
(GDP) and Good Practice in Quality Control Laboratories (GPPQCL) to
maintain high-quality standards.
- Review product inspection checklists and
recommend the release of inspected returns from clients by verifying
compliance with quality specifications and assessing the validity of
quality-related complaints.
- Investigate and resolve quality-related
complaints by analysing issues and implementing corrective actions to
improve customer satisfaction.
- Manage product recalls by collaborating
with regulators and suppliers to manage compliance and address safety
concerns.
- Update supplier performance records on
quality-related issues to track and manage supplier quality effectively.
- Conduct supplier inspections as part of
the MEDS technical team to assess and prequalify suppliers for compliance
with quality standards.
- Prequalify suppliers and products by
performing on-site inspections and remote reviews of supplier information
and product assessments to verify that they meet established criteria.
- Investigate major quality complaints by
evaluating products to identify and resolve issues, ensuring high levels
of customer satisfaction.
- Train new and existing staff on the
requirements of the quality management system to promote adherence to
quality standards and procedures.
- Bachelor’s degree in pharmacy from a
recognized institution.
- Training in Quality Management System from
accredited bodies
- Registered with the Pharmacy and Poisons
Board (PPB)
- Minimum five (5) years of relevant
experience, two (2) of which should be in a supervisory role in QMS in a
GDP or GMP facility
- Technical competencies: Knowledge of Good Storage &
Distribution Practices; Knowledge of Good Manufacturing Practices;
Knowledge of ISO 9001:2015 Quality Management Systems
- Behavioural competencies:
Supervisory Skills; Communication skills; Problem-solving skills;
Analytical skills; Innovation skills; Team Player; High level of
integrity; Keen on details; Interpersonal skills
- Detailed CV stating your current position
and salary, expected salary, telephone number, and email
address
- Attach a copy of the National Identity Card
STEPS
Click the link: Apply Now
Apply and submit
By: 1st February
2026
Note: This position is open to local hires only. Late applications will not be considered and only short-listed applicants will be contacted.
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