Organization type: Home Appliances
About Our Client
Our client, A Home Appliances firm, is hiring a General Manager. The ideal candidate has a deep understanding of consumer electronics, Sales, Distribution, and Operations in the retail channel management and after-sales services.
Key Responsibilities.
- Full P&L Ownership: Manage revenue, margins, EBIT, and cash flow to meet annual growth targets.
- Growth Strategy: Develop and execute long-term business plans to increase market share across retail, e-commerce, and B2B channels.
- Market Analysis: Monitor competitor pricing, technological shifts (e.g., Smart Home/IoT integration), and consumer trends to pivot strategies accordingly.
- Inventory Management: Oversee SKU productivity and inventory turnover to ensure product availability while minimizing carrying costs.
- Supplier Relations: Partner with global manufacturers and local suppliers to ensure cost-competitive sourcing and quality control.
- Distribution Excellence: Streamline the logistics network to ensure "on-time and in-full" delivery to big-box retailers and end-consumers.
- Retail Partnerships: Build and maintain high-level relationships with key distributors and retailers (e.g., Best Buy, Home Depot, or regional dealers).
- Go-To-Market (GTM): Lead the commercialization of new product launches, ensuring marketing and sales teams are aligned on value propositions.
- After-Sales Service: Oversee the service technician network and warranty programs to maintain high Customer Satisfaction Scores.
- Organizational Development: Recruit, mentor, and lead department heads across Sales, Marketing, Finance, and Operations.
- Change Management: Foster a culture of innovation, accountability, and a "customer-first" mindset.
Qualifications.
- Bachelor’s degree in Business Administration, Economics, Marketing, or related field.
- MBA is an added advantage.
- 8+ years of progressive leadership experience within the Home Appliances, Consumer Electronics, or HVAC industries.
- Deep understanding of the appliance "ecosystem," including dealers, contractors, and e-commerce marketplaces
- Proven track record in sales, distribution, and administration
How To Apply
Does this sound like you? If yes, please share your application to newton@sunlitcentrekenya.co.ke not later than 14th January 2026.
Only Shortlisted Candidates will be contacted.
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