Work Type: Fixed Term Contract
Reporting to: Engineering Team Lead
About the role:
Reporting to the Engineering
Team Lead, the Field Engineer will be involved with and not limited to carrying out
Technical Surveys, conducting SunCulture product installations, and aftersales.
He will also be a pioneer of product knowledge and troubleshooting when it
comes to the innovations of SunCulture products to our customers.
Key Responsibilities:
·
Project
Management
·
Undertaking
Site visits for pre-feasibility and Feasibility site information collection and
analysis.
·
Contacting
clients to set preferred dates and installing the products within the set
timelines.
·
Proper
time management to ensure all projects assigned are achieved within the
timelines set
·
Risk
Management
·
Be
very proactive in identifying job risks during installations, resolving them,
and reporting to the team leads
·
Communicate
and mitigate any risk factors that are encountered in the field by various
engineers.
·
Carrying
out technical surveys and submitting the reports) to the engineering team leads
·
Designing
irrigation systems, conducting installations, and providing after-sale services
for SunCulture products
·
Mentoring
and in-field training of new engineers
·
Guiding
clients through contract filling and sending the signed contracts to HQ every
Friday.
·
Contacting
all clients assigned promptly and setting the agreed preferred dates in the app
sheet
·
Filling
and syncing Job Submission Forms(JSFs) in the app sheet within the same day the
installation/after-sale is done
·
Vetting clients and initiating dispatches of products via the app sheet once the set
threshold requirement has been met.
·
Reporting
of emerging issues during after-sales and installations to the relevant
authority as soon as they emerge and working closely with the after-sales
department to ensure quick resolution of after-sale issues.
·
Advise
and provide recommendations to clients on products that would work best
for them during technical surveys
·
Do
a minimum of 2 installations in a day.
·
Achieve
a mean Turn Around Time of under 2 days for jobs done
·
Achieve
a mean app adherence of 100% of all the jobs done
Does this sound like you?
·
Degree/
Diploma in Mechanical Engineering or any other related field with a specialization in Agricultural equipment is an added advantage
·
2+
years of experience with solar grid pump systems and irrigation systems
management
·
Hands-on,
detail-oriented, and with strong execution skills especially installation and
conducting surveys
·
Good
communication skills both written and spoken with the ability to interact
freely with customers of different levels and backgrounds.
·
An
independent thinker who is able to thrive in a fast-paced dynamic environment.
·
In-depth
knowledge of the industry and current trends adaptable for SunCulture
·
Be
organized and be an expert in time management
·
An
agile trainer capable of training and being trained and be very resilient and
flexible
·
Strong
computer skills in, GSuite, Microsoft Office, database management experience in
CAD or other project design software is a plus
·
Able
to work in a dynamic environment with immense pressure and meet deadlines
·
Comfortable
with ambiguity and able to plan, be organized, and meet deadlines
·
Proactive,
collaborative, organized, curious, problem solver with a “can-do” attitude
Interested?
Please apply online via this
link job portal. We respond to all candidates; however, only
shortlisted candidates will be interviewed.
Please Note
SunCulture is an equal-opportunity employer. All qualified applicants will receive consideration for
employment without regard to age, ancestry, color, family or medical care
leave, gender identity or expression, genetic information, marital status, medical
condition, national origin, physical or mental disability, political
affiliation, protected veteran status, race, religion, sex (including
pregnancy), sexual orientation, or any other characteristic protected by
applicable laws, regulations, and ordinances.