PROTO ENERGY
DESCRIPTION OF ROLE
Delivering Company products from distribution centers to customers in various locations and in the process responding to customers' inquiries and concerns, resolving complaints, and recommending products as needed.
KEY RESPONSIBILITIES & DUTIES
- Establish, develop, and maintain positive business relationships with existing customers.
- Timely delivery of products to the customers in the assigned route without delays.
- Maintain a record of the current and prospective customers to ensure the expansion of sales in the area and to command the market.
- Carefully drive the asset/truck to the market for sales purposes and take full charge of the asset assigned.
- Maintaining sales and delivery records, as well as meeting sales targets as assigned by the supervisor.
- Offer optimum customer service to the current customers and ensure the best retention and expansion of sales growth in the assigned route.
- Where necessary, report any market threats that require supervisors' assistance from time to time.
- Performs basic assert maintenance tasks, such as checking tire pressure, gas and oil levels, insurance, mirror, and lighting system, and reports any damage/breakdown ASAP.
- Ensure quick resolution of customer problems and complaints to ensure maximum customer satisfaction.
- Give accurate feedback on customer needs, problems, interests, competitive activities, and potential aspects to improve sales within the assigned region and resolve market issues for customer satisfaction.
- Scan and upload sales of every cylinder sold in real time.
- Ensure door-to-door delivery of the products to the customers. Achieve agreed sales targets as set by the department.
- Any other duty will be assigned by the immediate supervisor.
KNOWLEDGE REQUIREMENTS
- Valid Driving License- Class A3
- 2 years' experience as a Tuktuk driver.
- Sales/Marketing experience is an added advantage.
- Good command of spoken and written English and Kiswahili.
- Certificate of good conduct.
- Basic computer literacy.
SKILLS & ABILITIES
- Time management
- Persuasion
- Planning and Organizing
- Analytical thinking
- Good written and verbal communication Stress resistance
- Team player
APPLY ON OR BEFORE COB 07th NOVEMBER 2023
SEND YOUR APPLICATION TO recruitment@protoenergy.com