Position: REACH Field Officer
Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer-term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavours to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. With a team of 7000 staff, ACTED is active in 42 countries and implements more than 550 projects a year, reaching over 20 million beneficiaries.
REACH was born in 2010 as a joint initiative of IMPACT Initiatives and ACTED, and the United Nations Institute for Training and Research (UNITAR) Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to promote and facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, reconstruction and development contexts, supporting and working within the framework of the humanitarian reform process. REACH facilitates information management for aid actors through three complementary services: (a) need and situation assessments facilitated by REACH teams; (b) situation analysis using satellite imagery; (c) provision of related database & (web)-mapping facilities & expertise.
Country profile
In Kenya, Acted has been present since 2007 to meet the humanitarian and development needs of communities affected by natural calamities, population displacement, and inadequate access to basic services. Acted has a capital office in Nairobi and operational bases in Arid and Semi-Arid Lands (ASAL) counties in Rift Valley and Northern Kenya. The teams work with local governments and partners to support the most vulnerable households through Water, Sanitation and Hygiene (WASH), food assistance, and disaster preparedness programmes.
REACH has been operational in Kenya since 2016, providing information management support to humanitarian actors on the needs and intentions of refugees and vulnerable populations, as well as the needs and vulnerabilities of the Arid and Semi-Arid Lands counties of Kenya. REACH Kenya is looking to expand information support to the humanitarian response in several key areas, including IDP settlement profiling and monitoring, multi-sector needs assessments, durable solutions, and improved remote data collection. Key strategic aims are to increase geographic and sectoral coverage and to enhance advocacy capacity through strengthened data collection and information targeting.
Clashes between the Sudanese Armed Forces (SAF) and the Rapid Support Forces (RSF) erupted in Khartoum on 15 April 2023 and spread quickly across the country. Civilians have fled areas affected by fighting in large numbers, including to Chad, Egypt, and South Sudan. Prices of food, fuel, and other basic goods have skyrocketed sky rocketing, making critical goods unaffordable for many people. Half of Sudan’s population are in need of humanitarian assistance, and the country is on the verge of a catastrophic hunger crisis. Humanitarian organizations are racing to respond to the most pressing needs wherever and whenever feasible, with access issues complicating the ability of actors to respond. In this fast-evolving context, IMPACT Initiatives is working to inform the emergency response to enable effective prioritization with scarce resources.
- Remotely support Sudan-based Field Staff and in-person Research Focal Points in Kenya in accurately estimating assessment timelines and resources needed for assessment design and implementation.
- Overall design and implementation of work plans in coordination with Research focal points and field staff.
- Ensuring that assessment strategies are implemented at the field level in a structured and coherent manner in line with project and strategic objectives.
- Manage and coordinate assessments on a daily basis.
Support the Research team for the research design of the assessments, ensuring that Research Cycles are designed and implemented according to existing guidelines and lessons learnt from previous assessments.
Support the Research team with the development of the work plan and timeline of the assessments.
Support the Research team with the design, contextualization and translation of data collection tools and materials (i.e., questionnaire, Kobo tool, paper forms, training material, other), providing feedback and reviews.
In coordination with the Research team prepare all details related to data collection (partners’ coverage tracker, field schedule, daily collection quote, logistics and administration) according to specified methodology.
Coordinate, plan and deliver assessment team training and ensure daily reports to the research team (attendance list, challenges, etc.)
Functions:Support the Research team for the research design of the assessments, ensuring that Research Cycles are designed and implemented according to existing guidelines and lessons learnt from previous assessments.
Support the Research team with the development of the work plan and timeline of the assessments.
Support the Research team with the design, contextualization, and translation of data collection tools and materials (i.e., questionnaire, Kobo tool, paper forms, training material, etc.), providing feedback and reviews.
In coordination with the Research team, prepare all details related to data collection (partners’ coverage tracker, field schedule, daily collection quote, logistics, and administration) according to the specified methodology.
Coordinate, plan, and deliver assessment team training and ensure daily reports to the research team (attendance list, challenges, etc.)
Coordinate and support data collectors in the field and ensure accurate data collection as specified in the methodology.
Plan and participate in debriefings with data collection/assessment partners as needed.
Keep track of progress and delays of all data collection and ensure that delays or identified challenges for specific assessments are reported to the Research staff in writing and orally in a timely manner.
Assure the quality of the data collected based on REACH quality standards. Spot-check for accuracy during data collection.
Provide timely updates to field partners regarding data collection coverage.
Ensure that data collection is implemented in line with the established work plan and timeline.
Ensure field partners upload the forms on the Kobo platform on a daily basis.
Download all data from the Kobo platform at the end of each data collection day.
Question team leaders about any inaccuracies observed and review in daily team debriefs as needed.
Perform data cleaning at the end of each assessment day.
Ensure a timely data cleaning and validation process in line with the established work plan and timeline.
Reach out to data collection partners for data queries.
Incorporate data collection partners’ feedback in data cleaning and reporting if relevant.
Follow ACTED safety and security protocols and norms inside the country.
Follow the ACTED code of conduct in the country.
Communicate any security incidents immediately to the relevant senior staff.
Ensure that data collected is removed from paper or smartphone platforms as soon as the data has been transferred to the REACH senior assessment staff.
Ensure the privacy and security of the information collected in the field.
Protection Mainstreaming.
Promoting and adhering to the Prevention of Sexual Exploitation and Abuse policy and guidelines (for site residents, ACTED staff, partner agencies, casual laborers, etc.).
Ensure that all team members are kept up to date on key activities, plans, and achievements, providing detailed information and updates concerning coordination, technical, and operational aspects of the ongoing assessments and related work plans and timelines.
Together with other members of the unit, ensure a good work environment and take active steps to ensure staff welfare. This will include building strong professional relationships, having good visibility of issues in teams through regular check-ins, and maintaining a professional, respectful, and supportive tone in the office.
Ensure continuous communication with data collection partners, facilitating and streamlining exchanges through appropriate communication channels.
Technical RequirementsMinimum of 3 years of experience in humanitarian or development organizations
Familiarity with the humanitarian coordination system is required
Willingness and ability to coordinate and supervise field work remotely in a dynamic, fast-paced, and volatile environment, for extended periods of time required.
A bachelor’s degree in a relevant discipline (social science, development) is desirable.
Experience using ODK for quantitative data collection.
Experience coordinating multiple assessments with different field teams, both internal and external.
Understanding of processes involved in conducting assessments is an asset.
Experience conducting and supervising different types of assessments, including various methodologies (in-person, remote, quantitative, and qualitative), and targeting different respondents’ profiles (household-, individual-, key informant-level interviews, focus group discussions).
Excellent analytical skills.
Positive attitude and a willingness to learn.
Ability to operate in a cross-cultural environment requiring flexibility.
A good understanding of the Sudan context is an asset – past experience in the region is desirable.
Former experience with a research NGO is an asset.
Written and spoken fluency in standard English is mandatory. Fluency in Arabic is strongly desired.
Required documentation to legally work in Kenya is mandatory.
SkillsAlignment in organizational values and code of conduct
Autonomy, leadership, and facilitation skills.
Excellent communication skills.
Excellent planning & organizing skills and attention to detail.
Good Time Management Skills.
Independent, adaptable, flexible, and hardworking.
Strong skills with the Microsoft Office Suite.
Ability to work independently and coordinate people remotely.
Solution-oriented, flexible, and open-minded, including the ability to operate in a cross-cultural environment.
Excellent team management, coordination, organizational, and planning skills required, including the ability to manage large workloads, oversee multiple teams, and effectively meet deadlines, through an excellent ability to multitask and prioritize.
Interested Kenyans with the required skills are invited to submit their applications accompanied by detailed curriculum vitae and cover letter as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to kenya.jobs@acted.org and received on or before 5.00PM on 24th February 2026 with the subject line REACH Field Officer_Sudan
Do not attach any other documents while sending your applications; if required, they will be requested at a later stage.
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