Industry: Management & Executive Leadership Sector
Education Level: Bachelor's Degree
Job Schedule: Full-time
Employer: Unspecified
Salary: Open to Negotiation
Location: Nairobi
Positions: 1
Our client, a leading commercial bank in Kenya, is seeking to hire a Head of Remedial & Recoveries. Reporting to the Director Credit, this position is responsible providing leadership in the overall management of the Bank’s Non-Performing loan book, formulate/identify, review and implement policies, strategies/action plans to recover/restructure or restore to performance non-performing loans and provide advice to avoid recurrence.
Job Responsibilities
- Responsible for the review and maintenance of the Credit Remedial and Recoveries Policies, Procedures, guidelines, and charters.
- Monitor and control pre-90-day credit portfolio throughout the Bank to ensure that asset quality is maintained and improved (PAR & Migration) to within acceptable standards.
- Overall management of non-performing debts to prevent deterioration and improve the bank’s lending asset quality.
- Control specific provisions within budget and ensure adequate levels of provisioning on all accounts in accordance with the laid-down credit policies.
- Managing recovery costs within budgets.
- Compliance with the bank’s Credit/NPL Policies and CBK Prudential Guidelines on loan classification and provisioning.
- Timely submission of NPL returns to the Board and CBK.
- Formulation of exposure/recovery strategies, action plans, and supervising implementation for expedited closure.
- Reduce non-performing credit through aggressive recoveries and viable restructuring, thus contributing to the Bank's bottom line through provision write-backs.
- Stakeholder management and participation in partnership engagement meetings/forums.
- Responsible for high staff productivity and optimum staffing within the department.
- Responsible for ensuring staff awareness is carried out on Remedial and Recoveries initiatives in order to align and yield maximum value.
- Oversight and support to subsidiaries in the management of non-performing debts.
Other Requirements
- Bachelor’s degree in a Business-related field from a recognized University.
- Certification in Credit Management.
- Professional certification in AKIB/CIB, CPA (K), ACCA.
- Master’s degree in a Business-related field from a recognized University is an added advantage.
- Minimum of ten (10) years in the Banking Sector with 8 years in a Credit environment of which five (5) years must be at senior management level in a Collections, Remedial & Recoveries.
- Proven Credit collections, remedial & recoveries skills.
- Proven planning, organization, and execution skills
- Knowledge of SQL and data manipulation to be able to prepare dashboards and required reports for management.
- Excellent interpersonal, communication, and negotiation skills.
- Excellent writing and presentation skills
- Critical thinking and problem-solving skills
- Excellent decision-making and leadership skills
- Strong knowledge of business entity legal structures and risk rating
- Customer and stakeholder management skills
- Analytical and report writing skills
- Excellent understanding of financial statements and ratios, credit reports, and personal financial statements
- Ability to work under pressure and within strict deadlines
- Entrepreneurial/Commercial mind-set
- Change management and conflict resolution skills
- Knowledge of bank lending policy and CBK prudential guidelines
- Active listening.
How to Apply
Interested candidates should submit their cover letter, detailed CV, expected salary, and proof of similar work completed via this link: Apply Now
Deadline: 20 November, 2026.
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