Chief Operating Officer

Chief Operating Officer

Industry: Management & Executive Leadership Sector

Education Level: Master's Degree

Job Schedule: Full-time

Employer: Mater Misericordiae Hospital

Salary: Open to Negotiation

Location: Nairobi

Positions: 1

Chief Operating Officer at Mater Misericordiae Hospital oversees daily operational, administrative, and clinical support services to optimize hospital performance and patient care. Requires Master’s in Healthcare Administration/MBA and 10+ years’ senior healthcare management experience. Full-time.

The Mater Misericordiae Hospital seeks a seasoned Chief Operating Officer (COO) reporting to the CEO. The COO will oversee all day-to-day operations and support functions, driving operational excellence, patient safety, quality, and financial sustainability.

Duties & Responsiblities
  • Support the CEO in operational strategy, business planning, and budgeting.
  • Provide executive oversight of hospital operations, facilities, biomedical engineering and support services.
  • Partner with Medical, Nursing, Finance and Risk to enhance patient experience, clinical governance and business continuity.
  • Lead quality assurance, accreditation, compliance and SafeCare standards.
  • Drive transformation, digital health, and continuous improvement (Lean, automation).
  • Monitor KPIs for operations, quality, finance and patient safety.
  • Build a high-performance culture through leadership development and performance management.
  • Any other duty as may be assigned from time to time by the
Requirements
  • A Master’s Degree in Healthcare Administration, Health Services Management, Business Administration (MBA), or related field;
  • Professional Qualification in Hospital Management, Healthcare Operations, Quality Management, Project Management, or Healthcare Leadership will be an added advantage.
  • Minimum 10 years progressive leadership in healthcare operations, with at least 5 years at senior executive level in a high-volume hospital
  • Proven track record in operations, accreditation, financial management and leading multidisciplinary teams.
  • Registration with relevant professional bodies where applicable
Personal Traits
  • Unwavering Integrity
  • Mission alignment
  • Organizational and analytical skills 
  • Compassionate Leadership 
  • Agility
  • Commitment to social Impact 
  • Strong communication skills
How to Apply

Interested candidates must provide the following documentation: A detailed resume. A motivation letter explaining why they are interested in the position. Names and contact information for three referees, and relevant academic documents. 
All application documents MUST be submitted to hrrecruit@materkenya.com by 15th September 2026, with the position of interest indicated in the subject line. 

Deadline: 15/09/2026

Only shortlisted candidates will be contacted. 

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