Industry: Hospitality, Travel & Tourism Sector
Education Level: Diploma or Certificate
Job Schedule: Full-time
Employer: Crown Beachfront Vipingo
Salary: Open to Negotiation
Location: Kilifi
Department: Recreation & Wellness
Reports To: Spa & Wellness Manager
Job Purpose
To provide professional spa treatments and wellness services by delivering exceptional guest experiences through massage therapies, body treatments, skincare services and wellness consultations while maintaining the highest standards of hygiene, safety and customer care.
- Provide professional massage therapies, body treatments, facials and other spa services in accordance with established standards.
- Assess guest needs and recommend appropriate spa treatments and wellness programmes.
- Prepare treatment rooms and ensure cleanliness, hygiene and ambiance are maintained at all times.
- Maintain accurate guest treatment records and ensure confidentiality of client information.
- Promote and upsell spa treatments, wellness packages and retail products.
- Ensure proper handling, storage and inventory of spa products and supplies.
- Observe health, safety and hygiene standards during all treatments.
- Report equipment faults and maintenance requirements promptly.
- Handle guest enquiries, appointments and complaints professionally.
- Maintain treatment equipment in good working condition.
- Participate in promotional events and wellness programmes.
- Perform any other duties as may be assigned by the Spa & Wellness Manager.
- Guest satisfaction ratings.
- Number of treatments performed.
- Revenue generated from spa services and retail sales.
- Client retention and repeat bookings.
- Compliance with hygiene and safety standards.
- Treatment room cleanliness and presentation.
- Appointment utilization rate.
- Upselling performance.
- Timeliness of service delivery.
- Professional conduct and adherence to Company standards.
Must have:
- Diploma or Certificate in Beauty Therapy, Spa Therapy, Cosmetology, Massage Therapy or a related field from a recognized institution.
- Professional certification in massage therapy, beauty therapy or spa treatments will be an added advantage.
- Minimum of two (2) years' relevant experience in a reputable spa or wellness facility, preferably within the hospitality industry.
- Sound knowledge of massage techniques, body therapies, skincare treatments and wellness practices.
Interested and qualified candidates are invited to submit a signed application letter, a comprehensive and up-to-date Curriculum Vitae (CV), and certified copies of their academic and professional certificates.
Kindly note:
- Applications should be sent via email to: hr@beachfrontvipingo.com
- Clearly indicate the position applied for in the email subject line.
- Application Deadline: 25th July 2026.
- Only shortlisted candidates will be contacted.
Don't miss out on these exciting opportunities! To stay updated on the latest job openings:
- Follow Job Base (Kenya) on LinkedIn.
- Join the conversation on Twitter/ X.
- Like our Facebook page.
- Check out our inspiring stories on Instagram.
- Subscribe to our WhatsApp Channel for real-time updates.
- Join the discussion on Threads
- Stay connected on our Telegram Channel.
- Feel free to also reach out to us via email at: jobbasekenya@outlook.com
By following Job Base (Kenya) on these platforms, you'll not only stay informed about job opportunities but also be part of a community that's passionate about entrepreneurship and social impact.