Room Attendant

Room Attendant

Industry: Administration & Support Sector

Education Level: Certificate

Job Schedule: Full-time

Employer: Crown Beachfront Vipingo 

Salary: Open to Negotiation

Location: Kilifi

Department: Housekeeping

Reports To: Housekeeping Supervisor

Job Purpose

To maintain guest rooms and assigned areas in a clean, orderly and welcoming condition by providing efficient housekeeping services that meet the Company's quality standards and enhance the guest experience.

Key Duties and Responsibilities

  • Clean and prepare guest rooms in accordance with established housekeeping standards.
  • Make beds, replace linen and replenish guest amenities.
  • Clean bathrooms, furniture, floors, windows and fixtures.
  • Inspect rooms to ensure cleanliness and report maintenance issues promptly.
  • Restock housekeeping carts and supplies.
  • Respond promptly to guest requests and special room requirements.
  • Maintain cleanliness of corridors, service areas and assigned public spaces.
  • Report lost and found items in accordance with Company procedures.
  • Ensure proper handling and storage of cleaning chemicals and equipment.
  • Adhere to health, safety and hygiene standards.
  • Perform any other duties as may be assigned by the Housekeeping Supervisor.

Key Performance Indicators (KPIs)

  • Guest room cleanliness scores.
  • Number of rooms cleaned per shift.
  • Guest satisfaction ratings.
  • Number of housekeeping-related guest complaints.
  • Compliance with housekeeping standards.
  • Timeliness of room preparation.
  • Proper use of housekeeping supplies.
  • Accuracy in reporting maintenance issues.

Education, Skills and Experience

Must have:

  • Certificate in Housekeeping, Hospitality Management or a related field from a recognized institution.
  • Minimum of two (2) years' relevant experience in housekeeping, preferably in the hospitality industry.
  • Knowledge of cleaning techniques, housekeeping equipment and hygiene standards.

How to apply

Interested and qualified candidates are invited to submit a signed application letter, a comprehensive and up-to-date Curriculum Vitae (CV), and certified copies of their academic and professional certificates.

Kindly note:

  • Applications should be sent via email to: hr@beachfrontvipingo.com
  • Clearly indicate the position applied for in the email subject line.
  • Application Deadline: 25th July 2026.
  • Only shortlisted candidates will be contacted.

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