RELATIONSHIP OFFICER

Responsibilities

  • Identifying both prospective and existing clients' needs and then matching them with the solutions we provide to grow the business.
  • New client acquisition.
  • Properly educating the clients on our product terms and conditions.
  • Ensuring that loan sizes and terms are geared towards the borrower's present repayment capability.
  • Analyzing business activities to identify and avoid funding high-risk ones.
  • Analyzing seasons with difficulties in loan repayment and taking steps to minimize risk exposure.
  • Build a good self and company reputation to grow customer loyalty.
  • Always ensure you have polished first contacts/impressions with clients
  • Being respectful and diligent when dealing with people
  • Being effective in handling customer complains

Qualifications

  1. Bachelor's degree in Sales & Marketing or any other business-related course
  2. Minimum of 2 years of experience in a similar role from a microfinance/microcredit Industry
  3. Ability to deal with diverse public and deliver results.
  4. Ability to work under pressure
  5. Strong Negotiation skills
  6. Proactive and good listener
  7. Great English written and verbal communication skills
  8. Good performance track record
  9. Superior organizational and time management skills
  10. High customer service skills
  11. Good track record of delivering sales targets

Salary: 25,000/=

JOB BASE

At JOB BASE, we understand the challenges and opportunities that come with job hunting and career development. We're here to make your journey smoother and more rewarding.

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