Industry: Sales & Marketing Sector
Education Level: Diploma or Bachelor's Degree
Job Schedule: Full-time
Employer: Unspecified
Salary: Kes 30,000
Location: Nairobi
Positions: 1
About The Role
Our client, a reputable FMCG company based in Nairobi, is seeking an experienced and results-driven Key Accounts Supervisor to manage and grow its modern trade business. The successful candidate will oversee relationships with key retail accounts, supervise the key accounts team, and ensure the company's products are well represented, available, and competitively priced across supermarkets and other modern trade outlets.
Key Responsibilities
- Manage and grow relationships with key modern trade accounts (supermarket chains, hypermarkets and wholesalers).
- Supervise, coach and evaluate key account executives and merchandisers to achieve sales targets.
- Achieve monthly and quarterly sales, distribution and collection targets.
- Negotiate and implement trade terms, listings, promotions and pricing agreements with buyers.
- Ensure consistent product availability, shelf visibility, planogram compliance, and correct pricing in all key accounts.
- Monitor stock levels, order processing, and timely deliveries to prevent out-of-stocks.
- Plan and execute in-store promotions, activations, and new product launches.
- Track competitor activity, pricing, and market trends, and recommend counter-strategies.
- Follow up on payments and manage outstanding balances and credit limits with key accounts.
- Prepare and submit accurate sales reports, forecasts and performance analyses.
- Resolve account queries, claims and disputes promptly and professionally.
Qualifications and Experience
- Diploma or degree in Sales and Marketing, Business Administration, Commerce or a related field.
- Proven record of achieving sales targets and growing key accounts.
- Strong knowledge of the Nairobi modern trade landscape and retail buyer relationships.
- Minimum of 4 years' experience in key accounts supervision within the FMCG sector, specifically modern trade.
Skills and Competencies
- Excellent negotiation, communication and relationship management skills.
- Strong leadership and team supervision abilities.
- Good analytical and reporting skills; proficient in MS Excel, Word and PowerPoint.
- Strong planning, organisation and time management skills.
- Results-oriented, self-driven and able to work under pressure.
- A valid driving licence is an added advantage.
Remuneration and Benefits
- Gross salary: KES 30,000 per month.
- Commission: Attractive monthly commission based on sales performance.
- Allowances: Other allowances as per the company's policy.
How To Apply
Interested and qualified candidates should send their CV, quoting the job title “Key Accounts Supervisor” in the subject line, to: recruitment@castormanagementservices.com
Deadline: Rolling Basis
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