Head of Customer Value Management (CVM) & Retention

Head of Customer Value Management (CVM) & Retention

Wananchi Group is inviting applications from experienced and strategic professionals for the position of Head of Customer Value Management (CVM) & Retention.

This is a senior leadership role focused on driving customer lifecycle value, enhancing engagement, reducing churn, and delivering sustainable revenue growth through data-driven insights and targeted customer strategies.

If you have a strong background in CVM, retention, analytics, and campaign management within a telecoms, ISP, or subscription-based environment, we encourage you to apply.

Send your application to: recruit@ke.wananchi.com

Deadline: 24th April 2026

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