Solar Panda provides innovative solar power systems for lighting and TV in rural communities. Our loan-to-own model allows households to have electricity for less than the daily cost of kerosene and mobile phone charging. With over 1 billion people worldwide without access to electricity, we believe that access to electricity should be a right for everyone, everywhere.
Marketing Consultant (Nairobi, Kenya)
Role Profile:
Solar Panda has only done limited marketing in the past, but we want to ramp this up with initiatives like local radio, better signage, roadshows and digital marketing. As Marketing Consultant, you will advise which initiatives we should pursue and will lead the development and execution of them. You’ll be responsible for both long-term planning and day-to-day execution of these initiatives, ensuring consistency across all channels. If you’re a creative, data-driven marketer who thrives in fast-paced environments and loves the challenge of brand-building, this is the opportunity for you.
This will be a contract position with an opportunity to become full-time based on the performance of the campaign and the individual’s performance.
- Advise senior management on which marketing strategies Solar Panda should pursue to achieve its objectives.
- Build a process to quantify the impact and return from this marketing spend. Identify which metrics Solar Panda should measure. This will be critical to justify ongoing investment.
- Design a marketing program that integrates multiple initiatives and improves demand and brand equity (if that is the strategy you advise).
- Provide insights from market trends and competitor activities.
- Oversee the creation and approval of all marketing materials/communication, including brochures, banners, and digital content, ensuring brand consistency.
- Approve and manage digital content calendars and digital campaigns across all platforms.
- A proactive and creative marketing professional with a strong understanding of both traditional and digital marketing.
- Bachelor’s Degree in business-related studies or in Marketing.
- 4+ years of work experience, preferably in marketing.
- A proven track record of driving customer acquisition.
- Strategic thinker with an eye on innovation and a strong business acumen.
- Strong experience in managing agency relationships.
- Excellent communication and persuasion skills.
- Ability to simplify complex marketing concepts into digestible content.
- Ability to adapt to shifting priorities and work under tight deadlines.
- Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude.
- Passion for clean energy, social impact, and building brands that matter.
If this position sounds like a good fit for you, please submit your cover letter and CV here or by email to RecruitmentKE@solarpanda.com before 10th June 2025. Only shortlisted candidates will be contacted. Kindly reference the job title in your application.
Solar Panda is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, or disability.
Solar Panda does not charge any fees on recruitment.
Operations & Logistics Manager (Dakar, Senegal)
About the Role
We are seeking a detail-oriented and experienced Operations and Logistics Manager to join our new team in Dakar. In this role, you are responsible for our product supply chain, from manufacturer to consumer, including importation, warehouse management, dispatch to our retail shops, and reverse logistics of product returns. In addition, the position encompasses responsibility for operations of our many retail shops, including full stock control, as well as managing service providers and contractors.
The company places a high priority on personal integrity, hard work, and respect for customers and co-workers.
- Management of our frequent importation activity, including customs clearance and monitoring trade regulations and changes to tax and duty exemptions.
- Warehouse management, including stock control, optimization of inventory levels, and orderly and efficient loading and unloading of shipments.
- Management of dispatch and distribution of stock of retail shops across the country, including detailed analysis to determine optimal routing.
- Supply chain inventory planning through coordination with sales team and suppliers.
- Last mile distribution management, ensuring timely delivery and installation of products, as well as reverse logistics.
- Standardization of processes across all our retail shops and management of customer service and support in each shop.
- Oversee new retail shop openings and manage their ongoing maintenance.
- Operational risk management, including identification of key operational risks and implementation of corrective measures.
- Manage Service Level Agreements with service providers and contractors to ensure compliance with business requirements.
- Minimum of 7 years of proven track record in project management and logistics.
- A bachelor’s degree in project management. A master’s degree is a plus.
- Highly analytical with a high level of competency in Excel and other analytical tools.
- Proven experience in transportation routing and optimization.
- Extensive experience in logistics, procurement, warehouse operation, retail shop management, inventory control and fleet management.
- Passion for working in a social enterprise involving households in off‐grid rural areas.
- Fluent in French and professional competency in English.
- A strong sense of ownership and accountability and a passion for working in a dynamic, entrepreneurial, high-growth company.
Solar Panda is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, or disability.
Solar Panda does not charge any fees on recruitment.
Customer Care Manager (Dakar, Senegal)
About the Role
We are seeking a customer-oriented and experienced Customer Care Manager to join our new team in Dakar. In this role, you will be responsible for the country After Sales Operations including Call Center and Credit Collection.
The company places a high priority on personal integrity, hard work, and respect for customers and co-workers.
Key Responsibilities:
- Determine call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
- Maintain and improve call center operations by monitoring system performance and identifying and resolving problems.
- Execute customer service policies and procedures including call-scripts, performance monitoring and team schedules.
- Ensure the execution of the credit policies in place to ensure adequate collection rate. Analyze credit performance and propose corrective action.
- Recruit, train, and support a team of Team Leaders, Customer Care Agents and Collection Agents, adequately structured to meet sales objectives. Coach and mentor all direct reports to maximize their effectiveness and ensure delivery of the agreed objectives.
Qualifications:
- Minimum of 5 years of proven track record in customer care, preferably in a related industry such as financial, mobile money or other commission-based product/service.
- A bachelor’s degree in a related field, such as business administration, customer service or marketing. A master’s degree is a plus.
- Highly analytical with competence in Excel and other analytical tools.
- Proven ability to build and manage a professional customer care team and support functions, in a comparable industry. Experience in the development and management of reports-based customer analysis.
- Strong leadership skills, a can-do attitude and a willingness to get fully involved at the heart of the business.
- Passion for working in a social enterprise involving households in off‐grid rural areas.
- Fluent in French and professional competency in English.
If this position sounds like a good fit for you, please submit your cover letter and CV to recruitmentSN@solarpanda.com. Only shortlisted candidates will be contacted. Kindly reference the job title in your application.
Solar Panda is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, or disability.
Solar Panda does not charge any fees on recruitment.
Human Resources Manager (Dakar, Senegal)
About the Role
We are seeking a people-oriented Human Resources Manager to join our new team in Dakar. In this role, you will drive business performance through the creation and delivery of HR services. Leading a small but growing team, the HR Manager will work to attract talents and create innovative solutions to reward and retain them.
The company places a high priority on personal integrity, hard work, and respect for customers and co-workers.
Key Responsibilities:
- Develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Bridge management and employee relations by addressing demands, grievances, or other issues.
- Manage the recruitment and selection process.
- Support current and future business needs through development, engagement, motivation, and preservation of human capital.
- Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
- Maintain pay plan and benefits program.
- Assess training needs to apply and monitor training programs.
- Report to management and provide decision support through HR metrics.
- Ensure legal compliance throughout human resource management.
Qualifications:
- A minimum of 5 years of previous HR experience, with a minimum of 2 years of management experience.
- Experience developing and implementing strategies to increase productivity and employee satisfaction.
- A data-driven approach to analyzing and solving complex HR problems, with strong Excel, PowerPoint and Word skills.
- Strong understanding of Senegalese Labor Law, and how it relates to a fast-growing business.
- Experience in talent acquisition and retention in West Africa.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- Passion for working in a social enterprise involving households in off‐grid rural areas.
- Fluent in French and professional competency in English.
If this position sounds like a good fit for you, please submit your cover letter and CV to recruitmentSN@solarpanda.com. Only shortlisted candidates will be contacted. Kindly reference the job title in your application.
Solar Panda is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, or disability.
Solar Panda does not charge any fees on recruitment.
Finance Manager (Dakar, Senegal)
About the Role
We are seeking an experienced Finance Manager to support financial operations and oversee financial planning, budgeting, and reporting for Solar Panda Senegal while ensuring compliance with local tax regulations and company policies. They will play a crucial role in supporting business growth, maintaining financial health, and collaborating with other Finance Team members across the Solar Panda Group of companies. Reporting to the CFO in Canada with a dotted line to the Managing Director of Senegal, the ideal candidate will have a strong sense of ownership and accountability with extensive finance experience in partnering with the senior leadership team.
Key Responsibilities:
Financial Reporting & Compliance:
- Ensure timely preparation and review of financial reports and management accounts, proactively, communicating issues arising from monthly and quarterly reporting.
- Engage continuously with the Corporate Controller to ensure an in-depth understanding of internal control requirements and external reporting standards.
- Ensure compliance with relevant legal and regulatory requirements, including tax laws, and lender / shareholder obligations. Support internal audit activities as part of the corporate risk management process.
- Lead local annual audits, and support lender and investor requests.
Staff Supervision & Capacity Building:
- Supervise finance staff and support continuous capacity-building initiatives.
- Provide mentorship and training to strengthen financial management capabilities within the team.
Cash Flow & Payment Oversight:
- Oversee cash flow management to support routine and annual financial commitments.
- Review payments to ensure proper documentation and adherence to internal controls.
- Review journal entries to confirm accuracy and appropriate supporting documentation.
Financial Planning & Budgeting:
- Support the financial planning and budgeting process, including both proposal and institutional budgets.
- Take the lead in looking for opportunities for efficiency and building up lean value-added process in a start-up environment.
Accounts Payable:
- Oversee the end-to-end A/P process including invoice approvals, vendor payments, and reconciliations.
- Maintain relationships with vendors and ensure timely payment cycles.
- Review and process employee expense claims in line with company policies and build out expense tracking procedures.
Payroll:
- Ensure accurate and timely salary disbursements, including bonuses, deductions, and statutory contributions.
- Perform monthly payroll reconciliations between HR records, payroll reports, and the general ledger to ensure accuracy and resolve discrepancies.
- Maintain confidentiality and integrity of employee compensation data.
Qualifications & Requirements:
- Minimum of 5 years of experience in financial management or accounting with strong experience in partnering with the management team.
- Bachelor’s degree in Finance, Accounting, or related field (CPA or ACCA preferred).
- Strong knowledge of local tax laws and compliance regulations.
- Proficiency in financial software and accounting tools. Experience in implementing new accounting information systems.
- Excellent analytical and problem-solving skills.
- Experience working in a fast-paced, dynamic environment.
- Fluent in French and professional competency in English.
If this position sounds like a good fit for you, please submit your cover letter and CV to recruitmentSN@solarpanda.com. Only shortlisted candidates will be contacted. Kindly reference the job title in your application.
Solar Panda is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, or disability.
Solar Panda does not charge any fees on recruitment.
Sales & Field Operations Manager (Dakar, Senegal)
About the Role
We are seeking a customer-oriented and experienced Sales & Field Operations Manager to join our new team in Dakar. In this role, you will be responsible for the country Field Sales, Sales Operations and Marketing. In addition, the position encompasses the capabilities development and training for the successful deployment of new business products and channels.
The company places a high priority on personal integrity, hard work, and respect for customers and co-workers.
Key Responsibilities:
- Achievement of the company’s monthly/quarterly/annual sales plan. Define and monitor sales targets by zone.
- Management of commercial key topics:
- Identify commercial opportunities for Solar Panda range of products and suggest technical improvements to our products.
- Monitor competition to ensure our retail prices are correctly set.
- Develop and implement a local Marketing strategy/program to support sales.
- Build the right channels to market.
- Recruit, train, and support a team of Area Sales Managers and Field Sales Managers adequately structured to meet sales objectives. Coach and mentor all direct reports to maximize their effectiveness and ensure delivery of the agreed objectives.
- Collaborate with Customer Care and Logistics teams, as necessary. Support on After Sales Service such that customer complaints and issues are resolved in a timely manner.
- Contribute to the development of plans and initiatives to improve and grow the business.
Qualifications:
- Minimum of 7 years of proven track record in sales within a dynamic and professional business environment.
- A master’s degree in engineering or commercial or a related field.
- Highly analytical with competence in Excel and other analytical tools.
- Experience in successfully developing and implementing a sales pipeline process with demonstrable results.
- Strong leadership skills, a can-do attitude, and a willingness to get fully involved at the heart of the business.
- Passion for working in a social enterprise involving households in off‐grid rural areas.
- Fluent in French and professional competency in English.
If this position sounds like a good fit for you, please submit your cover letter and CV to recruitmentSN@solarpanda.com. Only shortlisted candidates will be contacted. Kindly reference the job title in your application.
Solar Panda is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, or disability.
Solar Panda does not charge any fees on recruitment.
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